Duties

• Provide support and maintenance for infrastructure systems, including cloud environments, on-premises servers, databases, virtual machines, Exchange Server, M365 Family, storage solutions, and backup processes.
• Provide technical support to office and frontline staff as needed.
• Responsible for system administration, fine-tuning and troubleshooting across a range of technologies, including but not limited to Active Directory, Microsoft Azure, SQL Server, Web Server, Windows Server 2012/2016/2019/2022/2025 (Hyper-V), VMWare 6/7/8, and SAN storage.
• Responsible for data backup operations, monitoring, and issue resolution to ensure system availability, accessibility, and security.
• Verify and update Infrastructure documentation & diagrams, and keep track of inventory
• Hands-on experience in M365 setup, configuration, and migration.
• Liaise with vendors on projects and troubleshooting.
• Proactively compile and update technical documentation.
• Perform hardware/software/solution sourcing, procurement, and assets management
• Liaise with other departments regarding infrastructure-related tasks, coordination, and services.
• Ad hoc projects when required.
• Provide on call 7 x 24 production support on a rotational basis.

Requirements

• Degree in Computer Science, Information Technology or related disciplines.
• 3 - 6 years’ IT working experience in sizeable organizations, preferably with professional certificates such as MCSE/ITIL/Cloud (Azure, AWS, Google, etc.)
• Proficiency in Microsoft Windows Servers Family, MS Azure Cloud Platform, Hyper-V, VMWare, Active Directory (AAD), M365 (including MS Teams, SharePoint, OneDrive, etc.), SQL Server, and backup solutions (Veeam, etc.).
• Self-motivated team player with good interpersonal skills, analytical and problem-solving skills.
• Customer-oriented with good interpersonal and communication skills.
• Willingness to learn and take on additional responsibilities
• Proficient in both written and spoken English and Chinese.
• Candidates with more experience will be considered as senior position.

We offer 5-Day work week with a competitive and comprehensive remuneration package including Chinese New Year bonus, discretionary bonus, transport subsidy, employer topped-up MPF contributions, medical benefits (including family members), voluntary dental coverage (including family members), life insurance, birthday leave, extra annual leave, marriage leave, maternity leave, paternity leave, newborn baby gift, sports centre and free shuttle bus.

Interested parties please apply online with full resume detailing experience, qualifications, expected salary and a copy of the exam results or transcript.

You may also apply the above position via e-mail to jobs@hactl.com

Applicants not invited for interview within four weeks should consider their applications unsuccessful. Applicants’ personal data collected will only be used for the sole purpose of recruitment. The data of unsuccessful applicants will be destroyed within six months.