Ying Yuet — a book-worm and a Battery Handler
Wong Ying Yuet has worked at Hactl since the Kai Tak era. She speaks softly, and not too fast, or too slow. And she likes reading books or newspapers in her free time. However, her job is anything but “soft and gentle”- she is a Battery Handler for the forklifts in the terminal.
Ying Yuet’s job is very important. She is the source of “power” in the terminal. Most of the charging of the forklift batteries in the terminal is handled by Ying Yuet. “Now we have changed to using the new fast-charging batteries and forklift drivers can charge them with the fast charger in the terminal in their free time. We have to conduct an equalizing charging for the new batteries every week. In the past when using the old batteries, we had to keep charging the batteries for all three shifts each day and replace the batteries every shift.” Although the battery charging process is less complicated, the forklift batteries are nothing like those used for household appliances which can be replaced easily. The batteries are huge, and have to be removed and installed using a mechanical arm. “When a forklift needs to be re-charged, it has to be driven to our Battery Room. After the battery is removed from the forklift, we have to clean it and plug in the cable for charging. After finishing the process, we have to properly install the battery back onto the forklift.”
Apart from charging batteries, sometimes Ying Yuet even has to drive a forklift, “Sometimes, if the forklift hasn’t arrived at the Battery Room, I have to confirm its location and ask a forklift driver to drive it to the Battery Room. During the time when the shift is changing and the forklift is idle, I will sometimes drive the forklift back to the Battery Room myself.”
How does such a gentle and soft lady like Ying Yuet work with the masculine forklift drivers? “At first I was not very used to it. Everybody speaks very directly, and it is quite different from how I behave.” But after a while, Ying Yuet found out her forklift driving colleagues may be direct and masculine, but it’s just the way the team communicates. “Sometimes when the drivers see me there, they deliberately talk more softly. But actually, after all these years I am totally used to the way everybody works, and we get along very well,” says Ying Yuet with a smile. As long as you have your professionalism, no matter whether you are quiet or out-going, you can handle any jobs in the terminal.